All Swim Zone pools will have lifeguards on duty.

Supervision of young children is a shared responsibility for all the community, and lifeguards play an important role in this. However, ultimate responsibility lies with the caregiver.

Children are precious - please keep a close eye on them at all times.

Pool rules

By entering a Swim Zone facility, you are agreeing to follow these pool rules and any instructions from facility staff:

  • No food allowed in the pool.
  • Vacate pools 15 minutes before closure time.
  • Do not enter any pool for at least 14 days after having diarrhoea.
  • No running, pushing, bombs (unless in specified pools).
  • Indecent, offensive or antisocial behaviour are not permitted.
  • Smoking, vaping, alcohol, and drugs are not permitted.
  • All swimmers must keep off the lane ropes at all times.
  • Swim Zone is a glass-free facility.

For your safety, breath-holding activities are not allowed at Swim Zone pools. These include:

  • Underwater distance swimming
  • Breath-holding games
  • Hyperventilating before submerging

Swim Zone staff reserve the right to refuse entry or ask you to leave at any time.

Swim Zone Pools endorses the National Pool Alone Policy

All children under 8 years must be actively supervised by a caregiver 16 years or older.

Actively supervised means watching your children at all times and being able to provide immediate assistance.

The National Pool Alone Policy refers to the following pools:

  • Swim Zone Morrinsville - learner/toddler pool
  • Swim Zone Matamata - indoor/toddler/outdoor lane pool/spa
  • Swim Zone Te Aroha - toddler/spa


Additional to the National Pool Alone Policy, Swim Zone will enforce that children under 8 years must be accompanied in the water by a caregiver (16+ years) if they are swimming in the following pools:

  • Swim Zone Morrinsville - 50m pool
  • Swim Zone Matamata - dive pool
  • Swim Zone Te Aroha - main pool, No.2 Bath House


All children under 8 years will be provided with a coloured wrist band to identify to lifeguards they are high risk swimmers.

Pool depth safety guidelines

The following guidelines determine which pools your children can safely swim unaccompanied by a
caregiver if they are 8 years old and over.

Swim Zone Matamata

  • 25m indoor pool (minimum height 1.2m)
  • 25m outdoor pool (minimum height 1.3m)
  • Dive pool requires a swim test or accompanied by a competent swimming caregiver in the water
    (refer to swim test requirements).

Swim Zone Morrinsville

  • 50m pool (minimum height 1.4m)
  • Learner pool (minimum height 1m)

Swim Zone Te Aroha

  • Main pool (minimum height 1.2m)

Swim Zone guidelines for caregiver/groups:child ratios

under 5 years 1:3
5-7 years 1:4
8-15 years 1:10 for groups

 

Swim test

Children 8 years old and over who are under the height restriction of the pool depth safety guidelines must complete a swim test of 20m to prove competency if they wish to swim in the Matamata dive pool,
Morrinsville main pool and Te Aroha main pool.

If the lifeguard approves their swimming competency a wrist band will be provided to the child to prove
they have passed the swim test. A swim competency record will be kept at each Swim Zone facility for
regular customers who have passed this swim test to prevent them having to repeat the test upon entry.
Swim Zone lifeguards may request a repeat test, based on a risk assessment of the swimmer.

Swimmer Dress Policy

To ensure water quality is maintained and for the safety of our customers the following swimwear
standards apply:

  • Wear recognised swimwear in the pools e.g. togs, wetsuits and rash shirts.
  • No underwear, including boxer shorts.
  • No t-shirts, singlets, skirts, denim or shorts below the knee.
  • All children under four years old must wear a swimming nappy (available at reception).

Any person who fails to comply with the swimmer dress policy will be asked to vacate the pools.